Crewyard for HVAC shops · North Carolina
No-heat calls answered. Tune‑ups booked before the season.
Crewyard answers the no-heat call when nobody can get to the phone, texts the customer when the tech is on the way, remembers the capacitor they passed on, and fills the fall with tune-ups from one list. We set it up with your prices and your maintenance customers.
Ridgeline Plumbing & Heating · our demo shop · Raleigh
A no-heat morning, and the season after it
7:41 AM
No heat, 58 inside
Ana texts the shop. The office offers Marcus between 10:30 and 12:30 and she says yes. When he taps On my way, she gets a text with his time. Nobody has to call her back.
After the tune-up
The repair they said no to, followed up
On Karen's AC tune-up Marcus flags a weak run capacitor and a slow condensate line. She passes for now. Both stay on her file with a follow-up in six months, or the office texts a reminder today with one tap.
October
The fall tune-ups, one list
Everyone due this month is on one list: furnace tune-ups, rooftop units, the customers you promised to call. Text them all to book; the replies land in the inbox.
What we load for an HVAC shop
Same app for every trade. What changes is what we put in it for you, by hand, before your first day.
- Your price book
- Tune-ups, capacitors and contactors, thermostats, humidifiers, filter cabinets, protection plans. Your parts, your prices; techs pick from the list and can't change a price.
- Good, Better, Best
- AC that's done: repair what failed · a new system, same size · a high-efficiency heat pump with longer labor coverage.
- Checklists
- Every visit: filter checked or replaced, CO reading at the supply and the flue, thermostat cycled, after photo.
- Calls Alex treats as emergencies
- Gas smell or a carbon monoxide alarm: get out first, then the address, and the office is flagged.
- Maintenance list
- Your maintenance customers: who's due for a spring AC tune-up or a fall furnace check, month by month.
We start from your price list and the way your shop already works. These are examples.
Try it on your shop.
We take a few shops at a time and set each one up by hand. Tell us what you run and where.
Same app, set up for: Plumbing · Electrical



