What's in it
Everything Crewyard does, in plain words. One app for the office, one on each tech's phone, and simple links for your customers.
When nobody can pick up
- The assistant answers as your shop, any hour, and gets the name, the address and what's wrong.
- It books a real open window or takes the request, texts the customer the time, and texts you.
- It never quotes a price. It speaks Spanish. It knows a gas smell from a dripping faucet.
- Rather keep it simple? A missed-call text, or a voicemail with the words written out.
In the office
- Today: what already happened and what still needs you, with the day's money.
- Book while the caller's on the line, with the best times ranked by the drive.
- Dispatch by the hour, a map of every stop, and drag a job to move it.
- Every customer's jobs, quotes, invoices, texts and calls on one page. Search anything from anywhere.
In the truck
- Each tech's day on their phone: the address, the gate code, one button from on my way to collect.
- Checklists that have to be done before the job closes. Photos stamped with where and when.
- Works in a basement with no signal and sends when they're back up. English or Spanish.
In the driveway
- Good, Better and Best from your price book, on the tech's phone, signed with a finger.
- Your terms, your discount limit, photos of work you've done. Nobody types in a price.
- Work they passed on comes back as a follow-up in six months.
Getting paid
- Complete the job and the invoice builds itself.
- Card on the tech's phone, a pay link by text, cash or check.
- Builders and property managers get one invoice for the month's jobs.
Knowing your numbers
- Your costs and a price calculator in the price book, and what each job and quote makes.
- Reminders, on-my-way texts, review requests and quote follow-ups that run themselves.
- Timesheets with overtime and a payroll export. A short email each morning.
Set up for you
- Your price book loaded from what you have, or started from ours.
- Your customer list brought over, and your checklists and terms set up.
- Your business texting number and the carrier paperwork that comes with it.
- Somebody in your office the first morning.
Try it on your shop.
We take a few shops at a time and set each one up by hand. Tell us what you run and where.